Privacy Policy

INTRODUCTION

Privacy of your personal information is important to us. We understand that you care about how your information is used and shared online and we respect and value the privacy of everyone who visits this website.

 

This privacy policy sets out how we use and protect your personal data. It gives you information about how we collect and use your personal data through your use of this website, including any data you may provide to us when you purchase products or services, sign up to our newsletter or take part in competitions.

 

This privacy policy applies only to your use of this website. It does not extend to any websites that are linked to from this website (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

ABOUT US

The website https://designerparfums.com/ is owned by SHANEEL ENTERPRISES LIMITED, a company incorporated and registered in England and Wales with company number: 02171783 whose registered office is at 78 Wembley Park Drive, Wembley, Middx, HA9 8HE, UK (“Shaneel”). Shaneel is part of the Shaneel Group of companies, which is made up of different legal entities, including S A DESIGNER PARFUMS LIMITED.

 

This privacy policy is issued on behalf of the Shaneel Group so when we mention “Shaneel”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company in the Shaneel Group responsible for processing your data. We will let you know which entity will be the controller for your data when you purchase a product or service with us. Shaneel Enterprises Limited is the controller and responsible for this website.

 

Being a controller of your personal information means that we are responsible for deciding how we hold and use your personal information. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy.

 

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the us at [email protected].

 

DATA PROTECTION PRINCIPLES

According to the applicable data protection laws, the personal information we hold about you must be: 

 

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

 

To make sure this happens we are required to notify you of the information contained in this privacy notice.  It is important that you read this document before you begin interacting with us so that you understand how and why we will process your personal information. 

 

 

What kinds of personal Data Do We Collect?

Personal data means any information about an individual from which that person can be identified.

 

Some personal data may be collected automatically by the website when you visit it (for further details, please see our COOKIE POLICY), while other data will only be collected if you voluntarily submit it and consent to us using it for the purposes set out in this privacy policy - for example, when you purchase a product or sign up for a newsletter.

 

Depending upon your use of this website, we may collect some or all of the following data:

  1. Name(s) and surname;
  2. Date of birth, age, gender;
  3. Contact information such as email addresses and telephone numbers;
  4. Social media handle(s);
  5. Billing and postal address
  6. Demographic information such as post code, preferences and interests;
  7. IP address (automatically collected);
  8. Web browser type and version (automatically collected);
  9. Operating system (automatically collected);
  10. A list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected).

If you choose to provide us with personal information it will be used for the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

 

Non-personal Identifying Information

We may also collect non-personal identifying information about your visit to our website based on your browsing activities. This information may for example include the pages you browse and products and services viewed or ordered. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

 

WE AIM NOT TO COLLECT PERSONAL INFORMATION ABOUT CHILDREN

Our website, events, promotions, materials and other services we provide are not intended for use by anyone under the age of 18 years and we do not knowingly collect personal information relating to anyone under the age of 18 years old unless for some reason you provide it to us. 

 

How Do We Use Your Data?

  1. All personal data is stored securely in accordance with the EUGeneral Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) and the UK Data Protection Act 2018 (DPA 2018). For more details on security see below.
  2. We use your data to provide the best possible products and services to you. This includes:
  3. Providing and managing your access to this website;
  4. Personalising and tailoring your experience on this website;
  5. Responding to communications from you;
  6. Supplying you with email newsletters and offers, that you have subscribed to (you may unsubscribe or opt-out at any time);
  7. Analysing your use of this website to enable us to continually improve this website and your user experience.
  8. In some cases, the collection of data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide to you if we do not have your consent for us to use such data.
  9. With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email or telephone or text message or post (depending on your stated preferences) with information, news and offers about our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR, the DPA 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

 

WHAT ARE OUR LEGAL BASES FOR PROCESSING YOUR PERSONAL INFORMATION?

Under the applicable data protections laws, we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.  This means that we will only use your personal information when the law allows us to and that we must have one or more of the following legal bases to use your personal information:

 

  1. Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
  2. Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
  3. Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
  4. Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

 

How and Where Do We Store Your Data?

  1. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
  2. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
  3. Your data will only be stored within the UK and/or the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).
  • You are deemed to accept and agree to this by using this website and submitting information to us. If we do store or transfer data outside the above listed territories, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK/EEA and under the applicable data protection laws. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage.
  1. Data security is of great importance to us. To protect your data, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through this website.
  2. Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting your data via the internet, email and any electronic means.

 

Disclosures of your personal data

We may share some of your personal information with third parties but we will only do so when it is appropriate and we have a legal basis for doing so.  Third parties that we may share your personal information with include:

  1. Any third party approved by you.
  2. Third parties who supply products and services to you on our behalf. These may include search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
  3. Our legal and other professional advisers, including our auditors.
  4. Governmental bodies, HMRC, police, law enforcement agencies, security services, courts/tribunals, regulators, where required so by law or a court order.

We do not disclose personal information to anyone else except as set out above unless we are legally entitled to do so. We may provide third parties with aggregate statistical information and analytics about users of our products and services, but we will make sure no one can be identified from this information before we disclose it.

Your legal rights

You have a number of rights under data protection laws in relation to your personal data.

You have the right to:

  1. Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  3. Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
  5. You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes (see OPTING OUT OF MARKETING section above for details of how to object to receiving direct marketing communications).
  6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  7. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
  • If you want us to establish the data's accuracy;
  • Where our use of the data is unlawful but you do not want us to erase it;
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

If you wish to exercise any of the rights set out above, please contact us at [email protected]  Please quote your name and address together with your mobile number (if relevant). We would be grateful if could also provide brief details of which of the above listed rights you would like to exercise or what information you want a copy of (this helps us to more readily locate your data.)

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

COMPLAINTS TO ICO

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to Our Privacy Policy

We reserves the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation. If we decide to change our privacy policy, we will post the changes on our website so you know what information we collect and how we use it. We recommend that you check this page regularly to keep up-to-date.

 

 


Contacting Us

If you have any questions about this website or this Privacy Policy, please contact us by email at [email protected] or by post at SHANEEL ENTERPRISES LIMITED, Amertrans Park, Bushey Mill Lane, Watford, Hertfordshire, WD24 7JG. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

 

Last updated: 21 August 2024